China has its own social rhythms, and knowing a few basics makes your Shenzhen trip smoother and more enjoyable. Here are the ten things foreigners should know.
1. 🧾 Mobile pay is the default — and that's fine
Almost everyone pays by QR code. Vendors will expect you to scan — set up WeChat Pay or Alipay before you arrive (see our money guide). It's not unfriendly; it's just how things work.
2. 🚶 Queueing is… flexible
In many places (metro, tourist sites) queues exist and are respected. At busy markets or bus stops it can get pushy — don't take it personally, just hold your space politely.
3. 🙏 A little Mandarin goes far
Learn: "谢谢" (xièxie, thank you), "你好" (nǐ hǎo, hello), "对不起" (duìbuqǐ, sorry), "多少钱" (duōshao qián, how much). People genuinely warm up when you try.
4. 📸 Photos: ask first
Photographing people, especially ethnic minorities in folk villages or workers in markets, should be done with permission. A smile and a gesture usually gets a yes.
5. 🎁 Gifts are given with two hands
If you receive or give anything (business card, gift, payment), use two hands or support your elbow — it's a sign of respect. Receive gifts with both hands too.
6. 😊 "Face" matters — be gentle with criticism
Avoid embarrassing people in public, even over small mistakes. Phrase issues kindly and privately — you'll get better service and kinder responses.
7. 🥢 Dining etiquette
- Don't stick chopsticks vertically into rice (it resembles funeral incense).
- It's polite to let elders/guests start eating first.
- Toasting: clink lower than the other person's glass as a sign of respect.
- Sharing dishes is the norm; serving others before yourself is a nice touch.
8. 🏪 Don't be afraid to point
Pointing at menu photos or shop items is completely normal and effective. Chinese service culture values efficiency — don't over-apologise for not speaking the language.
9. 🧾 Receipts & bargaining
In markets, bargaining is expected (start around half, smile). In malls and shops, prices are fixed — no need to try. Always take receipts for electronics and tax refunds.
10. 🗣️ English levels vary — have backup
Hotel staff and young people in Shenzhen often speak some English; taxi drivers and market vendors rarely do. Keep your hotel card (Chinese address), use translation apps, and write key phrases in Chinese. It all works out.
The golden attitude: curiosity and a smile beat perfect etiquette. Shenzhen is used to visitors and is one of China's most open cities — relax and enjoy it.
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